In this video, Shoreline Technology Solutions President & Network Architect Mark Kolean discusses the fraud prevention landscape for small to midsize businesses.
Video Summary
- Introduction to the topic of fraud prevention in small to mid-sized businesses.
- Emphasis on awareness rather than fear, highlighting the evolution of security consciousness over the years.
- Overview of significant cybercrime events, including the I Love You virus and Stuxnet.
- Current landscape of cybercrime, with a focus on ransomware and email phishing.
- Importance of protecting critical assets such as bank accounts, customer lists, reputation, trade secrets, and uptime.
- Discussion on the basics of cybersecurity, including antivirus, patching, monitoring, backups, encryption, and multi-factor authentication (MFA).
- Explanation of various security measures such as application whitelisting, endpoint detection and response (EDR), geolocation, and security training.
- Advice on enhancing security posture through third-party security audits, penetration testing, and alerting services.
- Importance of cyber liability insurance and disabling vulnerable services like Microsoft Remote Desktop.
- Comparison between managed services and break-fix support models, advocating for a proactive approach to cybersecurity.
President / Network Architect
Mark Kolean always had a fascination with technology from the time he was 3 and his gift of the Atari 2600 to current. In 1990 at the age of 14 Mark got his first job in customer support for a mail order business supporting Tandy TSR-80 computer software shipped on cassette tape. A few years later Mark was building hundreds of 286, 386, and 486 computers for the new emerging DOS & Windows 3.1 computers that had exploded on the market.
After a college career studying business and technology Mark Started Shoreline Computer Systems in 1999 at the height of the dot.com boom with the looming crisis of the year2k bug just around the corner. In the early 2000’s a lot of work was done with early network systems including Lantastic, Novell, and Windows NT Server. Mark became a community contributor to the Small Business Specialist community that revolved around Small Business Server 2000-2011 which focused on single or dual server environments for businesses up to 50 in size. Networks during this time frame mostly had a break fix relationship in which work was billed only when a problem occurred.
In the 2010’s Microsoft released their first cloud based software called Microsoft BPOS which would in later become known as Microsoft Office 365. This introduced a new model in technology with pay as you go subscription services. Starting in 2013 Mark’s team at Shoreline Computer System rebranded as Shoreline Technology Solutions to focus on the transition to become proactive and less reactive to data backup and security needs. Starting in 2018 all customers are required to have a backup management plan in place as a center point with the full understanding that if STS isn’t watching the customer’s data, then no one is.
Now in Mark’s 22 years of business he is building a company emphasis of how to help customers retire servers and build networks completely in the cloud.
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