What do clients say about working with Shoreline Technology Solutions? Here’s a sampling.
Since hiring Shoreline, we’ve had very few IT issues. Their fast response times, knowledgeable support, and help with upgrades have been a huge benefit. Office 365 makes working remotely seamless, and Shoreline made that transition easy. What really sets them apart is how well they listen to our needs and recommend solutions that fit the direction of our business. When something goes wrong, they’re quick to jump in and fix it. Shoreline is a company you can trust—they truly care and always have our best interests in mind.
Michelle Wybenga, Paradigm Plus
In such an uncertain cyber world with constant threats, Shoreline has given us true peace of mind. Knowing they’re constantly monitoring our IT and helping educate our team on how to stay secure makes a huge difference. The in-house training and seminars have been incredibly valuable in keeping us vigilant. And just a quick note on their IT support—the team absolutely rocks. They jump on issues right away and are always patient and clear, even when I’m navigating areas I barely understand. Whether it’s hardware, software, or anything in between, we truly appreciate everything they do to keep us connected and moving forward.
Scott Gugino, Studio G
Since partnering with Shoreline Technology Solutions, we’ve gained a much greater sense of security in our network. Their personalized, prompt service truly sets them apart — it feels like they’re not just our IT provider, but an extension of the Thornapple team. If you’re on the fence about working with them, I’d say don’t hesitate. Shoreline is not only a pleasure to work with, but also very budget-friendly. Other IT firms tried to win us over with donuts… but Shoreline won us over with results!
Eric Schaefer, Thornapple Township
Shoreline Technology Solutions has been a trusted local partner for several years, and their understanding of both our industry and the unique needs of local government has been a tremendous asset. Their response time is significantly faster than what I’ve experienced with other IT providers, and that reliability makes all the difference. If you’re considering working with STS, I’d say their experience and responsiveness are more than worth giving them a try.
Ryan Cummings, Saugatuck City
Rating
Shoreline Technology Solutions has been a great asset for our business. I'd highly recommend their services to anyone looking for IT Support for their business.
At Waveland Property Management, we’re truly grateful for the team at Shoreline Technology Solutions. They do an excellent job keeping us safe and secure, and I always feel confident knowing they’re on top of things. From protecting our data to troubleshooting issues and making sure our systems run smoothly, they’re quick to respond and easy to work with. Having them as a partner gives us peace of mind and allows us to stay focused on our work without worrying about tech problems.
STS was great in understanding our needs and implementing a plan that fulfilled those needs. All was done in a cost effective and efficient manner. Would highly recommend working with STS for your IT needs.
Professional, Responsive, Affordable. Highly recommend for your IT needs.
STS has been very proactive in preventing issues. Very responsive in taking care of problems. Long term satisfied customer.
Thornapple Township is very pleased to have Shoreline Technology Solutions as our IT provider for over 3 years. The transition from our previous provider to STS was smooth. Mark has assembled a team of knowledgeable professionals, and their fast, friendly and professional service is appreciated. We also like the fact that they are proactive in their approach to managing our environment. Thank you Mark and Team!
Shoreline Technology Solutions is GREAT to work with and has a wonderful staff---always eager to help and solve all my issues! When I was in jam, they offered many options and identified the lowest cost solution---which as a small business owner I SO appreciate! If you want an IT solution you can TRUST---chose Shoreline Technology Solutions!
The Shoreline team is first class. Professional, efficient and all of their recommendations have helped us improve our business operations!
Our non-profit organization, Broadway Grand Rapids, has worked with Shoreline for years and as technology continues to evolve and change, they have been there to guide us. From advanced security implementation to our successful cloud migration project, they have proactively advised us and walked us through it all. It's not just the big projects that they excel at! STS has been our wholistic IT partner keeping us running on a day to day basis as well. Their fast and friendly team always answers and responds quickly to our needs no matter how big or small. No matter your size or experience level, they are the ideal IT partner, and I can't recommend them enough.
We appreciate the fast, friendly and proactive services provided while working both in the office and while working remotely.
STS has been managing our companies' equipment and network for a few years now. We couldn't be happier with their service. Fast and timely responses, efficient problem solving via remote access, and seamless transitions with little to no downtime during upgrades or additions to the network. Definitely give STS a chance if you're in the market for an IT company to help manage all your computer and network needs!
Mark and his team have taken care of all my IT needs.....knowledgable, professional and a pleasure to work with.
We have only been using Shoreline for a few months now, we switched over to them from another local tech company. The difference in company's is not comparable. If we put a ticket into shoreline they respond within 24 hours, it is usually the same day. Shoreline has amazing customer support; they remote into our computers and are very quick to solve our issues. If for some reason they cannot solve it just by remoting in we had Terri stop in within an hour to help us. We are very grateful for Shoreline, and we are very thankful for your team!
Mark and his team have done an excellent job with my business tech assistance and security. I highly recommend them.
Shoreline Technology Solutions is very helpful for our IT needs. They provide excellent customer service and are always readily available to answer our questions and solve our tech issues.
Mark and his team are excellent at what they do. They helped us with a large server upgrade and the transition was very easy on my staff with very little work interruption. I highly recommend Shoreline Technology Solutions.
