Why Dykehouse Company Hired Us
“Our network, in a nutshell was a disaster–a meltdown waiting to happen,” says Vice President Eric Walachovic. The Spring Lake tooling business was using a mixture of tape drive backups and DVDs, a system Walachovic called “a mess.” A previous client referred Dykehouse Company to STS.
How STS Fixed Their Problem
The biggest risk the Dykehouse Company faced as a result of data loss was time. STS replaced their out-of-date server and, eventually, implemented two additional servers to accommodate the company’s backup and data storage needs. STS also replaced Dykehouse’s technology infrastructure, including its phone system.
What They Say About Shoreline Technology Services
“I have been doing business with Mark for over 10 years,” Walachovic explains. “I have recommended him to several of my customers and will continue to do so. The level of service and technical support for our hardware and our software is outstanding. I consider Mark and STS critical to our business now and in the future.”
We’ve been with Shoreline for 25 years and never once considered going anywhere else. The peace of mind they give us is huge—we know our systems are in good hands, and if something ever goes wrong, they respond quickly and get us back on track fast. It’s not just about fixing tech issues; they genuinely care and always take the time to explain things and make sure we’re comfortable with the solutions.
Eric Walachovic, Dykehouse Company
